Bengals: FAQ

1. How can my child join the Official Cincinnati Bengals Kids Club?
2. Is there an age requirement to become a member of the Bengals Kids Club?
3. When can my Bengals Kids Club member expect to receive their membership card and certificate?
4. There were items missing in my child's membership pack. Who do I contact?
5. We lost our membership card. Can it be replaced?
6. How will Bengals Kids Club members be notified of events?
7. Who can attend events with Bengals Kids Club members?
8. Where can Bengals Kids Club Members find a list of the special offers exclusively available to Kids Club members?
9. Why do we need to show a membership card to attend events or receive benefits?
10. I haven't received my membership card yet. Can I still attend events?
11. Do Bengals Kids Club members have to sign-up for the Kids Club every year?
12. My question wasn't answered here. Is there somewhere to call or email for more information?
13. For special Kid Club events- who can my child bring?

Questions and Answers:

1. How can my child join the Official Cincinnati Bengals Kids Club?
You can register your child by visiting the Bengals Kids Club website at www.bengalskidsclub.com, at many Bengals events, and on game days at Paul Brown Stadium. The Kids Club is an annual membership.

2. Is there an age requirement to become a member of the Bengals Kids Club?
Yes. Due to the unique nature of Bengals Kids Club member benefits and events, Bengals Kids Club members need to be between the ages of 5-13.

3. When can my Bengals Kids Club member expect to receive their membership card and certificate?
If you are activating a membership that was purchased at a retail location, Bengals Kids Club membership cards and certificate will be mailed within 6 weeks of activating your account online. We appreciate your patience as we deal with the large volume of personalized requests.

4. There were items missing in my child's membership pack. Who do I contact?
If there are items missing from your Bengals Kids Club membership package, please email bengalsinfo@worldwidefanclubs.com and allow two business days for a response.

5. We lost our membership card. Can it be replaced?
Yes, your membership card can be replaced with a $5.00 replacement fee. To request your replacement, please visit www.bengalskidsclub.com

6. How will Bengals Kids Club members be notified of events?
Bengals Kids Club members will be notified of upcoming events through emails. You can also find all of the latest information posted on www.bengalskidsclub.com

7. Who can attend events with Bengals Kids Club members?
A Bengals Kids Club member can bring one adult (parent or guardian) to each event, unless otherwise noted. Events are on a first come first served basis for RSVP’s

8. Where can Bengals Kids Club Members find a list of the special offers exclusively available to Kids Club members?
A list of all the special offers are available online at www.bengalskidsclub.com and the most up-to-date offers will be sent to Bengals Kids Club members via email. Special offers are subject to change at any time and at the discretion of the Cincinnati Bengals and their partners.

9. Why do we need to show a membership card to attend events or receive benefits?
Membership cards are required in an effort to maintain the exclusivity of the Bengals Kids Club.

10. I haven't received my membership card yet. Can I still attend events?
Yes. Please bring an alternative form of ID and you will be directed to check-in at the registration table.

11. Do Bengals Kids Club members have to sign-up for the Kids Club every year?
Yes, you will receive an email from bengalsinfo@worldwidefanclubs.com one year from the day you signed up asking to renew your child's Bengals Kids Club membership.

12. My question wasn't answered here. Is there somewhere to call or email for more information?
Just go to the Contact Us page and send us your question and we'll get back to you as soon as we can!

13. When will I receive my membership kit?
While we do strive to get membership packets out asap, we do ask that you allow up to 4 weeks for delivery of your packet due to personalization and the high volume of membership kits produced. If you have a member event to attend, please print your receipt as proof of purchase and bring along with a valid ID to the event. Receipts are only valid from 30 days of purchase.

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Due to the uniqueness and personalization of your membership please expect your fan package in 4-6 weeks.